Frequently asked questions
Everything about photos, sizes, proofs and delivery.
Any clear, well-lit photo works. Send us the original file rather than a screenshot or an image saved from social media — those are compressed and can look soft when printed large. If your photo is not high enough resolution for the size you have chosen, we will tell you before we print.
The photo quilt comes in three sizes: Throw (55″×60″), Full (79″×90″) and King (90″×102″), in three fabrics. The duvet cover set comes in US Full (200×230 cm), US Queen (228×228 cm) and US King (228×264 cm), in black, white or grey. The duvet insert is not included.
Six options: 70, 200, 300, 500, 1314 and 1500 pieces, with finished sizes from 15×20 cm up to 57×87 cm. The puzzle is supplied on its own — no frame included.
A printed canvas made from your photo, the resin diamonds, and the tools to apply them. Choose full round or full square drills, and a canvas size from 15×15 cm up to 80×80 cm.
Yes. Every order gets a free digital proof within 24 hours. Nothing goes to print until you approve it, and you can ask for changes.
Yes. The photo quilt takes up to five images and we arrange them into a collage. Add any notes with your order and you will see the layout in your proof before anything is printed.
Every piece is made to order, so production starts once you have approved your proof. We will email you tracking as soon as your parcel leaves us.
Email support@canvas4seasons.shop with a photo and we will put it right — a print fault or damage in transit is always on us. Because every piece is made to order we cannot accept returns for a simple change of mind.
